FAQs

What are your shipping options?

We offer standard and speedy shipping options. Standard shipping typically takes 3-5 business days, while speedy shipping takes 1-3 business days. All orders over £10 will be eligible for free speedy shipping. Please note that shipping times may vary depending on your location.

Do you ship internationally?

Yes, we ship internationally to select countries. During checkout, you'll be able to see if your country is eligible for shipping.

What is your return policy?

We want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, you may return it within 30 days of purchase for a full refund or exchange. Please note that the item must be unused and in its original packaging to be eligible for a return.

Are your products safe for sensitive eyes?

Yes, our products are formulated with gentle ingredients and are safe for sensitive eyes. However, if you have specific allergies or sensitivities, we recommend checking the ingredient list before use.

How often should I use your products?

The frequency of use depends on the specific product and your individual needs. For best results, follow the instructions provided on each product's packaging or consult with your eye care professional.

Can I use your products if I wear contact lenses?

Yes, our products are safe to use with contact lenses. However, we recommend consulting with your eye care professional before using any new products, especially if you have specific concerns or conditions.

Are your products cruelty-free?

Yes, we are committed to cruelty-free practices and do not test our products on animals.

How can I contact customer support?

If you have any questions or concerns, our customer support team is here to help. You can reach us via email at contact@blinkbetter.co.uk or via "Chat" function on the website.